Norwegian Prima

Norwegian Cruise Line®

Ship Reviews

Overall Rating

Based on 13 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Belgium to Iceland Cruise

August

Pros: Fantastic scenery; interesting history; great food, and much more

Cons: a couple of the tour guides could have been better

Recommended: Yes

Airline flights had some issues.

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Vacation

March

Pros: Excellent food, Large cabins

Cons: Limited sitting in buffet restaurant.

Recommended: Yes

Great ship overall.

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A good ship but lacking in a few small things

March

Pros: Food selection was good, stateroom was great, entertainment was alright

Cons: Staff were mediocre, onboard activitiy hours weren't consistent or completely closed.

Recommended: Yes

Food: 7/10 - It was mostly good; the dinner dining rooms had a good variety; the buffets/restaurants had basically the same thing every day. Stateroom: 9/10 - Large, great amenities Entertainment: 6/10 - Some shows/entertainment were fun and exciting while others were just boring. Staff: 4/10 - A few were amazing and friendly but most seemed like they weren't happy to be there and it showed in their lack of friendliness or helpfulness.

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Prima Review

November

Pros: Beautiful ship

Cons: Main dining room only open until 9:00am for breakfast. Nightly shows not as good as other cruise lines. Shops not open when at sea.

Recommended: Yes

We enjoyed our cruise on the Prima. It’s a beautiful ship. Embarkation and disembarkation went so smoothly. A couple things we found unusual. We never saw or heard from the captain. We never saw the cruise director, on other cruises we have taken the cruise director was everywhere. They have a cigar lounge inside, always open. But if you are a cigarette smoker, there is a small area on Deck 18, totally exposed the the weather. The casino does have a smoking area, only open when at sea.

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Prima Disorganization

June

Pros: Lots of activities to do. Adults and Kids

Cons: Observation deck closed due to private function(Art Auction). Embarkation snafu

Recommended: Yes

Embarkation was 3 hours late. Lot of disorganization.

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Ship Design Suited for Warm Weather, Not Iceland

June

Pros: Lots of Great Design Elements Across the Ship

Cons: Line Feels Like It Nickels and Dimes You. Changes in Ports. Poor Logistics in Getting People on and off the Ship.

Recommended: No

The Ship is lovely. Most of the really nice space is outside. My cruise was London to Reykjavic. The cooler weather drove everyone inside making the inside spaces more crowded. Also, the cruise line had a really difficult time embarking passengers. It also had a tough time getting people off the ship at Bruge. For a business that is pretty much logistics, this line was pretty miserable at logistics. The crew was attentive and friendly. The food was passable with a big difference in quality at the specialty restaurants, The Donna Summer Show was great. Only one show on an 11 night cruise. So don't miss it if the show is available.

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Frustrating Experience

February

Pros: Nice stateroom with large bathroom.

Cons: Small venues, long lines, overall poor service, Unable to book the shows we wanted to see.

Recommended: No

Embarkation, long line to clear security, after that check in was quick and efficient. Once onboard, long lines and crowds everywhere. Tried to have lunch at the Surfside Grill but we were turned away because it was completely full. Finally able to get the app connected so we could book entertainment reservations. Donna Summer, Noise Boys and the Price is Right were all SOLD OUT! This was at 1:00pm on the first day. Tried the Kiosk and was unable to get it to work. Heard an announcement to go to the Prima Theater to make reservations. Long lines in the theater with no signage about where to go. Someone gave us a sheet with the shows and told us only 1 show left, the 6:30 Donna Summer so we booked that. Stateroom, 9772 balcony. Room was nicely decorated and we really liked the open design. Large bathroom and shower for a cruise ship. The room was sold as an unrestricted balcony but our view was obstructed. Our balcony was right above one of the shops on deck 8. Could not look down and see the ocean. Some noise issues late at night when workers were moving things around in the shops. Food, menu in main restaurants does not change and is limited. Only ate dinner there twice. First time was very disappointing. The Mahi tasted fishy and the Fish and Chips had excessive breading and were very greasy. The second time was better. Excellent service and our meals were much better. The Seaside Grill buffet was too small for this size ship. Always crowded, difficult to find seating, even at off times. Cagney’s Steakhouse, not worth it, no flavor, steaks over cooked, poor service. Palomor was our best meal. Fish was properly cooked with lots of flavor and the service was excellent. Overall a very FRUSTRATING experience. We couldn’t see the shows we wanted, always waiting in line and trying to find a place to sit. The typical conversation with fellow passengers mainly consisted of complaints about the ship. I felt bad for the employees. They were trying but were constantly berated by unhappy guests and the ship appeared to be understaffed.

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Norwegian Prima  |  Cruises

7-night Bermuda Cruise11/23/2024CALL

7-night Western Caribbean Cruise02/28/2025from $1,000

11-night Northern Europe: Iceland, Norway & Belgium Cruise05/11/2025from $2,266

10-night Northern Europe: Iceland, Norway & Belgium Cruise08/14/2025from $2,555

7-night Western Caribbean & Bahamas Cruise11/16/2025from $1,193

7-night Western Caribbean & Bahamas Cruise01/18/2026from $1,173

7-night Western Caribbean & Bahamas Cruise03/22/2026from $1,393

7-night Western Caribbean05/24/2026from $1,406

7-night Eastern Caribbean07/26/2026from $1,483

7-night Western Caribbean09/27/2026from $1,306

View all 87 Norwegian Prima Cruise Offers...